For Winnipeg delivery: For a flat rate amount of $10 on all orders over $50, we will be offering Winnipeg personal delivery. These deliveries will take place on Fridays between 10am-2pm. We will be in contact with you to ensure a safe delivery. Canada Post shipping is always an option if you need your package quicker than our 7 day turn around time.
For Canada wide shipping: All shipping rates apply and we will be shipping products out weekly.
Please be patient with us. We are doing our very best to make sure that our products are accessible to you.
Do you use Sustainable Packing & Packaging?
We are committed to up-cycling boxes and packing supplies to ship your order in. The paper, plastic, bubble wrap that you may receive in your package is up cycled from vendors who cannot ship to us in a 100% zero waste manner or from neighbouring stores from whom we up-cycle their shipping “waste”. You may get your box with another brands logo on it and now you know why! We hope you can reuse this as well, or simply ask that you recycle it in conjunction with your local recycling programs.
How do you ship?
All Canadian orders are shipped using Canada Post. We will provide a tracking number with each order via email, and should arrive to your mailbox within 1-7 business days (depending on your location). Your package will be insured up to $100 CAD and will have a $15 flat rate shipping fee*.
*Free shipping on all orders over $150 in Canada.
Do you accept returns?
We are conscious about the carbon emissions created by purchasing, returning & exchanging and therefore we unfortunately do not accept returns or issue refunds unless our products are defective at the time of sale.
Clothing Return Policy
Returns are eligible for store credit only within 7 days of the date of the purchase. The merchandise must be returned unworn, unaltered and unwashed with original tags attached. After 7 days, all sales are final.
Plant Return Policy
Unfortunately, due to the nature of plants, there are absolutely no refunds or exchanges on indoor tropical plants.