Shipping + Returns

 

Sunday & Monday: Closed
Tuesday 10-6pm
Wednesday 10-6pm
Thursday 10-8pm
Friday 10-8pm
Saturday 10-6pm 

 

For Winnipeg delivery: For a flat rate amount of $10 on all orders over $50, we will be offering Winnipeg and Steinbach deliveries. These deliveries will take place at our discretion within one week of purchase. We will be in contact with you to ensure a safe delivery. We are a family ran business so deliveries will most likely be made at our convenience, often while we are out getting groceries or doing our personal errands. Patience is appreciated and Canada Post shipping is always an option if you need your package quicker than our 7 day turn around time. 

For Canada wide shipping: All shipping rates apply and we will be shipping products out weekly. 

Please be patient with us. We are doing our very best to make sure that our products are accessible to you. 

Do you use Sustainable Packing & Packaging? 

We are committed to up-cycling boxes and packing supplies to ship your order in. The paper, plastic, bubble wrap that you may receive in your package is up cycled from vendors who cannot ship to us in a 100% zero waste manner or from neighbouring stores from whom we up-cycle their shipping “waste”.   You may get your box with another brands logo on it and now you know why! We hope you can reuse this as well, or simply ask that you recycle it in conjunction with your local recycling programs. 

How do you ship? 

All Canadian orders are shipped using Canada Post. We will provide a tracking number with each order via email, and should arrive to your mailbox within 1-7 business days (depending on your location). Your package will be insured up to $100 CAD and will have a $15 flat rate shipping fee*.

*Free shipping on all orders over $150 in Canada.

Do you accept returns? 

We are conscious about the carbon emissions created by purchasing, returning & exchanging and therefore we unfortunately do not accept returns or issue refunds. As well, all plants are final sale.

Our goal with offering online shopping is to make sustainable products cross country available. However, if you do have an issue with your purchase, please reach out and and we will treat these requests on a case-by-case basis.  

**There are no returns on tropical plants**