Store Hours & Shipping/Returns

Store Hours

Sunday & Monday CLOSED
Tuesday 10-4pm
Wednesday 10-4pm
Thursday 10-8pm
Friday 10-8pm
Saturday 10-4pm 

 

For Canada wide shipping: All shipping rates apply and we will be shipping products out weekly. 

We offer free shipping on all orders over $100

 

Do you use Sustainable Packing & Packaging? 

We are committed to up-cycling boxes and packing supplies to ship your order in. The paper, plastic, bubble wrap that you may receive in your package is up cycled from vendors who cannot ship to us in a 100% zero waste manner or from neighbouring stores from whom we up-cycle their shipping “waste”.   You may get your box with another brands logo on it and now you know why! We hope you can reuse this as well, or simply ask that you recycle it in conjunction with your local recycling programs. 

How do you ship? 

All Canadian orders are shipped using Canada Post. We will provide a tracking number with each order via email, and should arrive to your mailbox within 1-7 business days (depending on your location). Your package will be insured up to $100 CAD and will have a $15 flat rate shipping fee*.

*Free shipping on all orders over $100 in Canada.

Do you accept returns? 

We are conscious about the carbon emissions created by purchasing, returning & exchanging and therefore we unfortunately do not accept returns or issue refunds unless our products are defective at the time of sale. 

Clothing Return Policy

Returns are eligible for store credit only within 7 days of the date of the purchase. The merchandise must be returned unworn, unaltered and unwashed with original tags attached. After 7 days, all sales are final. 

Plant Return Policy

Unfortunately, due to the nature of plants, there are absolutely no refunds or exchanges on indoor tropical plants.